1) What www.f-time.gr offers. The online store www.f-time.gr offers the opportunity to all internet users to buy at competitive prices a wide range of women’s clothing products, promoting, promoting and reselling the products of its suppliers. The company chooses at its absolute discretion the products that it will present to the consumer public through it as well as to renew and / or withdraw them, at any time, without justification and without prior notice in any way. Finally, the company’s pricing policy as well as the methods of promoting its sales, through offers and / or discounts, are determined exclusively by it and can be modified at any time, without prior notice in any way.
2) Receiving and completing an order. Www.f-time.gr cooperates with dozens of suppliers, importers and manufacturers, from Greece and abroad, in order to offer you a wide range of products at the most competitive market prices. Orders are completed through a specific process, which is described in detail below, because sometimes, for reasons that are not in our sphere of authority, there is a case that a product that appears available on our website, is not available or is not delivered within of the delivery time listed at www.f-time.gr. So, in order to be fully aware of the progress of the order you have placed and also protected from any such cases, the completion of your order is implemented through the following steps:
SEND REQUEST FOR ORDER
At this stage, our company thoroughly checks the availability of all the products mentioned in your order request. In particular, if all the products mentioned in your request are available within the delivery time displayed in our online store, then we will confirm you by sending an e-mail to the e-mail address you have stated and will include all its details. The shipment of the products will then be made according to the delivery schedule of our partner courier company. In case there is not available any of the items you ordered and / or that a product can not be available in the delivery time listed in our online store, then the responsible employee of our company will contact you by phone or via e-mail , in order to inform you about the unavailability. In the event that for any reason neither of the above two communications becomes possible within a period of 10 days from the sending of your order request, then your request will be automatically canceled and you will have to send us a new request again.
In case you choose to place your order by phone, you must know these terms and conditions. With the final registration of your order by our service department, you automatically tacitly accept all the terms and conditions.
3) How do you pay?
To pay for the products you are interested in buying, you can choose from the ways suggested by our company. First you decide which payment process suits you. Then select the corresponding payment method at the appropriate point of your order request form and finally enter your necessary details. We remind you that our company follows a strict policy of protection of your personal data and all payment details that you send us are collected and processed with complete security and diligence and only after your consent is provided by sending the request of your order. Regarding payments using a credit card, our company in cooperation with Alpha Bank takes all the necessary security measures that ensure the maximum possible protection of your electronic transactions. Alternative payment methods are provided only upon registration of the order, while the customer’s default payment method cannot be changed upon receipt of the parcel.
4) Product Delivery.
Simultaneously with the confirmation of your order, our company informs you about the delivery time of the products you have chosen, which depends on the area you have chosen to have the products sent to you. The order will be sent to you by our company or by a carrier of our absolute choice, during working days and hours (Monday – Friday, 09: 00-14: 00). Based on the delivery schedule of our partner courier company, deliveries are implemented as follows:
- within Attica within 3-4 working days from the moment your order will be registered in our online store,
- in the prefecture capitals within 4-5 working days from the moment your order will be registered in our online store,
- in other areas within 4-5 working days from the moment your order will be registered in our online store, with the exception of remote areas where delivery can be made in 4 working days.
Our company is not responsible for any delays due to force majeure or events beyond its control. Indicatively and not restrictively, our company is not responsible for causes of delivery delays due to delays in customs, intermediate loading-unloading areas, strikes of means of transport or other strikes that affect the delivery of products to our company’s warehouses by suppliers. etc. In case of any delay, our company will make every effort to contact you with the information you have provided, in order to inform you and consult with you about the new delivery or delivery of another product. Although our company takes every possible measure in order to meet your need for information regarding the possible lack of availability of a product, there is a possibility of unexpected shortage or non-availability of the product by our suppliers even after confirmation of your order. In this case, our company will again make every effort to contact you with the information you have provided in order to inform you about any possible completeness and to consult with you about the new delivery or delivery of another product or cancellation. of the order free of charge for both parties and the interest-free refund of any money you may have paid within a reasonable time. Finally, we would like you to know that shipping and cash on delivery are free for all orders shipped within Greece if they exceed 15 euros
5) Order cancellation – Right of withdrawal.
It is possible to cancel your order in the following cases:
- a) Before sending the product – Cancellation is possible by sending an e-mail to the email address email@example.com or by phone at 2662032075 daily 09: 00-14: 00. In case the cancellation is made after the shipment of your order, you will be charged with 5 euros, an amount that concerns the shipping costs for the shipment and return of the product). b) After receiving the product you can exercise your right to withdraw, within 10 calendar days from the day of receipt of the product. It is clarified that in order to proceed with the return of the product, the conditions mentioned above regarding the damage of the returned products, etc. must be met. Within 15 calendar days from the day you received the product, you have the right to return it and get your money back. Refunds are always made at the purchase price of the product on the day of purchase, less shipping costs (which may not have been charged to our customers upon delivery of the order – if the order amount was greater than 20€ – provided that they will not make use of the right of withdrawal). Your money will be deposited within 14 working days from the moment we receive the products to be returned and if they meet the conditions for returned products as described above. It is reminded that a refund is made only in case of use of the right of withdrawal. In case of change with another product of lower value, you are entitled to a discount coupon of value equal to the resulting difference, less 5 euros relating to the shipping costs of the change, as described in paragraph 6, “RETURNS – PRODUCT CHANGES”. In case you place an order, it is sent to you and you refuse to receive it, you will be charged in full the shipping costs which are 5 euros.
6) Returns – Changes.
You have the right to return the product you received within 10 calendar days and request its replacement with another size or another product. We emphasize that the date of dispatch of the returned product is considered the one indicated by the courier on the receipt, for the control of the deadline. For returns within Greece (as in the case of change) you will be charged the amount of 5 euros. For returns from abroad, the shipping costs of all routes are borne by the person making the return. It is noted that in case a refund is requested to a bank outside Greece, the final amount returned to the customer is calculated based on the value of the product at the date of purchase, minus shipping costs and transfer costs to a foreign bank (indicatively € 11 to an Bank within the EU). In any case, the returned products must be in the condition received by the customer. This means: They must not be damaged and their packaging must be the one that normally accompanies the product. To be in excellent condition (with their factory packaging, ie box or jelly) To be accompanied by all the documents with which the product was delivered. If the above conditions are met, you are free to send it back to us for replacement. Otherwise we reserve the right not to accept the return. The following products are not returned: Underwear, accessories. The return process is simple and is always done after contacting our company (by phone or via e-mail). You can make your return with any courier company at your own risk and charge. For your convenience, we give you the opportunity to make your return with the courier company that we work with at the recipient’s expense. It is clarified that changes are always made to the current price of the product with the extra charge listed above. In case the new product you choose has a lower price than the one you return, you are entitled to a discount coupon, worth equal to the difference that arises. Refunds for the above case are not made.
Return of Defective Products.
In case that with proven fault of www.f-time.gr products of defective quality were sent or by mistake in the receipt of the order, in the invoicing, in the shipment, with poor packaging then www.f-time.gr assumes the responsibility of replacement, the cost of return as well as the shipping costs. In order to find out that the product is defective you should send us an email with photos of the product in order to be checked by the competent department of the company. If you send us the product without following the above procedure, the shipping costs are borne by you and in addition the company reserves the right to refuse to receive it. The terms of return remain the same as those mentioned above.
7) Use – content www.f-time.gr.
Both the company and the consumer are committed to the correct and based on good faith and business ethics use and operation of the website. The user – consumer – member of www.f-time.gr recognizes and accepts that in order to use some of the services of www.f-time.gr he may need to download (download) on his PC some upgraded electronic programs . The Company reserves the exclusive right, and the consumer unreservedly accepts it, to permanently or temporarily suspend the operation of www.f-time.gr with or without notice to the users / members and visitors of www.f-time.gr. In any case, the user – consumer – visitor – member undertakes the obligation and accepts that they will not use www.f-time.gr to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, disturbing, defamatory, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way infringes any patent, trademark, trade secret, copyright or other proprietary third-party, contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy or equip the operation of any computer software or hardware, whether intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may interfere third parties in any way and any Content is used to collect or store personal data about other users.
The company is responsible daily for the correct and accurate publication of all information related to the products it promotes and promotes from www.f-time.gr. However, our company is not responsible for any errors in the operation of the online department store, in the listed and displayed information (such as the listed price, availability, photo, type, etc.) that may be indicatively due to technological failures and errors. , typographical and / or “human” errors and / or incorrect information from suppliers, even through its negligence. Please, in case you find any error before and / or after the completion of your order, send us a relevant e-mail to the email address firstname.lastname@example.org and / or contact us at 2662032075. In any case, however, if you find an error, we ask you not to send an order request before notifying our company to clarify this issue. The commercial strategy of our company and its pricing policy are fully harmonized with the provisions on protection of competition. For this reason, the prices of the products sold at www.f-time.gr may differ from other similar products sold at other points of sale, since our company from time to time makes product offers or other promotions whenever it deems it appropriate. necessary for the most appropriate achievement of its business objectives. Our company has the exclusive right to change the price of any product, at any time, without justification and without prior notice.
All content of www.f-time.gr is the subject of copyright of the company and is protected by the relevant provisions of current domestic and international law and international copyright conventions. Indicatively, marks / logos, the layout of www.f-time.gr, the photos, the designs, the commercial and financial data, etc. are not subject to the intellectual property of our company, the copyrights of third parties such as .χ. partners, collaborators, etc .. It is expressly prohibited to copy, distribute, store, reproduce, republish, transfer, process, modify and any related action on the above data in whole or in part, without the express explicit prior written consent of the company. . Any actions contrary to the above prohibition may constitute an infringement of the intellectual / industrial property rights of our company. The company expressly reserves all legal rights to claim any positive and negative damage caused to it. The company has the possibility of commercial use (either by itself or by third parties) of all the data that appear on www.f-time.gr as well as the modification of these data whenever it wishes with or without prior notice of users – consumers – members of www.f-time.gr who unreservedly accept the above possibility of the company.
9) Personal data.
Our company takes every possible care to receive from you your complete and correct information. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in a timely manner due to the sending of incorrect personal information by you. In particular, any notice that will be made to the email address you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the communication and shipping address of the products as well as to the contact telephones. In any case, you are obliged to update your data again every time a change occurs in them. For your own better service and facilitation of your future purchases you should register as users of www.f-time.gr during your first sending order request to our company, so during your first order request sending – visit you are asked to open an account with us and create a user profile (Name, gender and date of birth), using your own unique security codes (username & password). Our company collects your absolutely necessary personal data, exclusively and only in the context of conducting transactions with www.f-time.gr and our communication with you for the completion of the transaction between us. In any case, you have the possibility of unimpeded access to this data as well as to request the deletion of your data. You are also entitled to exercise at any time all your rights under Articles 11-13 of Law 2472/1997. In any case, your data is retained by our company only for as long as you are a registered user of www.f-time.gr and / or for as long as your transactions with us are executed and are deleted as soon as you are deleted as a user and / or completed. the transaction with you. Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception of: i) the data related to the execution and settlement of electronic payments by credit card and ii) the data that are absolutely necessary for the execution of your order from the companies cooperating with us. All your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions. The user – consumer – member of www.f-time.gr should also safeguard the confidentiality of his data and not make disclosures to third parties (even through his negligence) nor grant the use of his data by third parties. It is also recommended to change the user password (password) at regular intervals. The company reserves the right for any loss due to faulty violation of the above obligations of the user – consumer – member of www.f-time.gr. Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address that you have notified us, as well as any telephone communication to the telephones you have notified us, from company employees us.
10) Data and transaction security.
Our company takes all the necessary measures (data encryption, etc.) to seamlessly secure personal data and transactions. Customer data is not disclosed to third parties and during your browsing the site remains encrypted and therefore not visible by unauthorized third parties. The encryption is valid in all stages and all the procedures of transaction and sending of your personal data – data from and to www.f-time.gr as all indicatively in the shopping cart, in the wish list, in your personal page of registered user, in the page creating a registered user account (log in), in the order form, when transferring data to and from the company, etc. The passwords used for your identification are: i) the Password (e-mail or username) and ii) the Personal Security Code (password), which every time you enter them provide you with complete security access to your personal information. data. You can change the above codes at any time and as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise our company is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change the above codes at regular intervals and avoid using the same and easily traceable codes, using if possible not only letters and numbers but also symbols to create your codes.
11) Limited liability of the company.
12) Links to other pages .
www.f-time.gr may be contained in reports of other websites, for the content of which it bears no responsibility. The company can not guarantee full and secure access to websites that may mention www.f-time.gr In addition, our company does not bear any responsibility for the content and services of these websites therefore, for any problem that arises during the visit / their use, the user must go directly to the respective websites, which are fully responsible for the provision of their services. Www.f-time.gr in no case should be considered as embracing or accepting the content or services of the websites which refer through links to www.f-time.gr or anything related to them in any other way .